About Us
about us
Builder Travel GMBH
At Builder Travel GmbH, we are committed to making your Hajj and Umrah pilgrimage a spiritually enriching and seamless experience.
With over 20 years of expertise, we offer customised travel packages tailored to meet the unique needs of each traveller. From visa assistance to round-trip flights and guided tours in multiple languages, we handle all the details so you can focus on your spiritual journey.
Our expert team offers complete travel solutions, including flight bookings, visa processing, and guided tours in Arabic, Turkish, German, and English.
From flexible flight options departing from major cities across Germany to guided tours of historical Islamic sites, we are here to take care of every detail of your spiritual journey.
Operating from Berlin, we pride ourselves on exceptional service and deep understanding of the pilgrimage requirements, ensuring that every step of your sacred journey is comfortable, safe, and memorable.
Licenses and permits
Has the license of Hajj and Umrah Ministry no. (1250) that regulates coming and services offered to Mu`tamirs (Umrah performers) and external visitors
Has the license of Tourism Ministry no. (73103187) for regulating tourism trips
has a register of hotel operation and management.
“We own the Biakotel brand, and within the group, we have extensive expertise and skilled teams based on our track record in the field of serving the guests of the Most Merciful, in accordance with the principles we uphold in our mission.”
Our Value
- Customer-Centric Service: We put our clients first, ensuring their needs and expectations are met with dedication and care.
- Integrity: We operate with honesty, transparency, and fairness in every aspect of our business.
- Excellence: We strive for the highest standards of quality in every service we provide, from planning to execution.
Our Mission
Our mission is to provide pilgrims with an unparalleled Hajj and Umrah experience by offering exceptional service, personalised travel solutions, and comprehensive support. We are committed to exceeding our clients’ expectations and making their sacred journeys safe, comfortable, and spiritually fulfilling.
Our Vision
Our vision is to become the leading provider of Hajj and Umrah services across Europe, recognized for our exceptional customer service and innovative travel solutions. We aspire to make the pilgrimage experience accessible, comfortable, and meaningful for all Muslims globally.
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